Managed IT Networks
Proactive monitoring, patching, and security for your entire network — workstations, servers, and cloud. Think of Serion as your IT department, without the full-time salary.
Technical Support
When something breaks, you need it fixed fast. Remote and on-site support to get your staff back up and running with minimal downtime.
IT Sales and Service
Advice and hardware from someone who understands your environment. Serion helps you choose, deploy, and support the right devices and software for your business.
Edmonton IT Services to Empower Your Small Business
Why Edmonton businesses looking for top Managed IT Services choose Serion
Sales and Service
Serion’s services are designed specifically for small businesses and professional firms in the Edmonton area. We provide fast, friendly computer and network support — including evenings and weekends when needed — so your team isn’t stuck waiting for help.
We’ll work with you to make sure you have the right mix of hardware, software, and cloud services to support how your business actually runs. Instead of one-off fixes, we focus on building a stable, secure environment that grows with you.
Let Serion act as your trusted IT department at a predictable, manageable monthly cost.
Professional IT Support
Technology should support your business, not slow it down. In a world where everything is connected — email, phones, files, apps, and remote work — even small issues can have a big impact on your day.
Serion provides reliable, high-quality IT support for busy teams that can’t afford downtime. Most issues are resolved quickly through remote tools, and when you need someone on-site, we’ll be there.
Whether it’s troubleshooting a stubborn PC, securing a Wi-Fi network, or helping staff adopt new tools like Microsoft 365, Serion is your go-to IT partner.
Why Edmonton Businesses Choose Serion
Local, Personal Service
You’re not calling a random help desk. You’re working directly with a local IT contractor who knows your environment, your people, and your priorities.
Proactive, Not Just Reactive
We don’t wait for things to break. Monitoring, patching, and regular maintenance help catch problems early and keep your systems running smoothly.
Security-Focused by Design
From firewalls and VPNs to antivirus and backups, security is built into everything we deploy — especially for clients handling sensitive data.
Clear, Straightforward Communication
No buzzwords, no mystery invoices. You get clear explanations, honest recommendations, and predictable pricing.
Edmonton IT Services to Empower Your Small Business
Rating
We've had a great experience working with this IT company. Their team is knowledgeable, responsive, and always willing to go the extra mile to help. The customer service is excellent—professional, friendly, and quick to resolve any issues. Highly recommend for anyone looking for reliable and expert IT support.
Keith has been my "go-to" guy for in excess of 15 years. I'm a small business, but Keith would respond immediately to rectify any problems we might encounter Keith would be available to assist in the evenings, or on weekends. He handled, over the years, the transition of one program or another as our needs increased his rates were always reasonable.
Just called, legitimately concerned about spyware. Keith asked for remote access, and was able to check my system. Took him less than 5 minutes to confirm there wasn't anything suspicious. Many thanks. Now I know where I'll be going in future with my IT needs.
We have had the privilege of having Keith as our IT guy since the firm (Beresh Law) opened in 2018. From full firm start up needs to our day-to-day needs....he always has the answer! He is also very responsive and attends to any IT issues we might have very quickly and effectively. Highly recommend for any business or IT needs.
Serion Technologies has been the go-to tech company for my business for nearly 20 years. Their service is excellent and based on their many years of work for my business I have no hesitation in highly recommending them.
I’ve had the pleasure of working with Keith from Serion Technologies for over two years, and he has consistently delivered exceptional service. He’s incredibly responsive, always quick to provide solutions, and goes the extra mile to ensure his clients are well-supported. I would highly recommend!
Keith is a Rock Star at keeping my server and all our computer systems up and running!!! Best IT guy I have ever had!!! Clay from Clay's Industrial Supply Ltd
Serion Technologies has been my IT needs provider for close to a decade. Keith is a very knowledgeable and reliable technician and an overall awesome guy! He certainly takes his time to learn more about his client's businesses so that he can provide top notch custom-tailored services. I would definitely recommend Keith and Serion Technologies to anyone looking for an IT manager.
We have been using Serion since opening our office and the service has been outstanding! Keith has ensured the IT services in our office works, our digital information is safe, and works in a way that is the least intrusive to our staff. He answers my emails in a fast and efficient manner, and never talks to me or my staff like we are stupid - even though some of the questions we ask probably are. I look forward to many more years of working with Serion!!!!
over 12 year with Serion Technologies, personalized service. Service was quick at all times and taking over issues was comforting as we could carry on our business of seeing patients seamlessly. highly recommended.
Keith is an amazing IT professional. He has been my IT person for almost 20 years. He responds very promptly and is very skilled in his job and can answer any computer question or challenge I have. He is also extremely reliable. I highly recommend Keith. I appreciate working with Keith and Serion.
Keith has been our IT provider for Gray Office Furnishings for well over 15 years. The service is amazing. Very efficient and all other requests are completed. Aside from taking care of our server, back up services, computers, program setup and installations, Keith has always been there for us! I highly recommend all services provided by Keith at Serion Technologies. It's always been a great experience! Thanks Keith Karen Hart (Gray Office Furnishings (1993) Ltd.
We have been extremely well looked after by Keith Poelzer / Serion for well over 20 years. We rely on him for all of our technical needs and advice and he has NEVER failed nor frustrated us. He is unfailingly pleasant to deal with and extremely knowledgeable and competent. We have the highest confidence in him and his services.
Keith and his team have been a great help. Fast and effective solutions for everything we need.